Frequently Asked Questions

Q. What travel documentation do I need?

 UNITED STATES CITIZENS
All United States citizens must have a Government Issued Passport, valid for at least six months beyond the return date of your trip, in order to travel to Mexico. Your passport must have at least one blank page per stamp. More information for United States citizens can be found HERE.

NON-UNITED STATES CITIZENS
If you are NOT a United States citizen (are traveling on a non-United States passport), please verify your specific documentation requirements with your country's consulate before departing. Please note that non-United States citizens may require a visa to enter Mexico and may require blank pages for entry and/or exit stamps.

ALL GUESTS
It is the sole responsibility of the attendee to verify and obtain all necessary documentation requirements when traveling to another country. Many countries require passports to be valid for at least six months beyond the date of your expected return and may require blank passport pages for entry and exit stamps. Some citizens may be required to obtain a Visa to enter certain countries.

 

It is also the sole responsibility of the attendee to verify, obtain, and be aware of all necessary documentation requirements for any required Covid-19 testing, proof of vaccination or negative test, etc. when traveling. Please check your destination’s specific Covid-19 requirements as well as the requirements of the airline you are traveling on.

We also recommend packing a photocopy of the picture and signature pages of your passport. If your passport should get lost, the photocopies will make it much easier to get an emergency replacement.

Q. How do I get a Passport? (United States Citizens)

 Click HERE to learn everything you need to know about how to obtain or renew a United States Passport.

Q. What are the Covid-19 testing requirements for entering Mexico and returning to the United States?

 A negative COVID-19 test is NOT required to enter Mexico; however, a brief health questionnaire will be required.
For more details and questions on COVID, please reference the CDC Website.

Q. What airport in Mexico should I plan to arrive at and depart from?

 Please plan on arriving in Puerto Vallarta, Mexico on May 3 and departing Puerto Vallarta, Mexico on May 7. You must arrive at and depart from the Puerto Vallarta International Airport (PVR).

Q. Can I extend my stay at the resort?

 Extensions may be available at the resort for up to 3 nights prior to April 30 and up to 3 nights after May 10. Hotel extensions are an additional cost of $390/Room/Night (Based on Double Occupancy). Extensions are based on hotel availability and are NOT guaranteed until confirmed with the hotel. If you are interested in extending your stay, please contact Maria Paspuel at mpaspuel@aseaglobal.com       

Please do NOT solidify your airfare until your extension dates have been confirmed. If you are extending your time beyond the scheduled group dates, you may be responsible for arranging your own transfers.

 

Q. When should I leave for the airport?

 The recommended airport check-in time for international flights is three hours prior to departure. 
Please check with your airline for schedule changes or flight delays and confirm the recommended check-in time prior to leaving for the airport. Please remember to allow extra time if you are unfamiliar with the airport, are leaving during heavy traffic times, or have excess baggage.

For general travel information issued by the State Department, please visit the U.S. Department of State website at http://travel.state.gov/.

Q. What is the Cancellation Policy for this event?

If an associate (qualifier or buy-in) cancels, they are responsible for reimbursing ASEA for the incurred cancellation fees as shown in the fee schedule below.


Cancellation Dates

 

  • Wednesday, February 22, 2023 - 75%
  • Sunday, March 26, 2023 - 90%
  • Monday, April 3, 2023 - 100%


Payment of cancellation fees is due within 60 days of cancellation. Failure to reimburse the company will result in commissions being held until cancellation money is collected.

Q. Should I purchase Travel Insurance?

 Because unforeseen circumstances may arise, we strongly recommend that you purchase Travel Insurance through TravelGuard. TravelGuard is an affordable plan with a comprehensive package of travel assistance and concierge services available 24 hours a day, anywhere in the world. With TravelGuard, you receive basic coverage in the event of trip-related expenses, including cancellation, interruption, or delay; emergency medical treatment or evacuation; lost, stolen, or damaged baggage or travel documents; or baggage delay. Coverage may be purchased any time up to 24 hours before departure; however, in order to qualify for coverage for cancellations that may be necessary due to pre-existing medical conditions, TravelGuard requires purchase within 15 days of registration. For full details of the description of coverage or to purchase TravelGuard click HERE. Coverage is only available for United States residents.

Q. How much luggage can I take?

 Most airlines permit each passenger to take one carry-on bag and one additional personal carry-on item, such as a purse or briefcase/laptop case. All carry-on items must fit under the seat in front of you or in the overhead compartment. Carry-on baggage size requirements differ between airlines so please check with your airline before traveling to make sure your carry-on bags fit your airline's specified dimensions. Most airlines will allow you to check bags as well. Please check with your airline to confirm the current luggage limitations and any applicable fees for carry-on and checked baggage. Please note that many airlines charge significant fees for overweight or oversized luggage.

Be sure that all baggage and personal belongings are properly insured. Items such as medications, jewelry, or other valuables, breakable or perishable items, and important documents should be hand-carried. Responsibility will not be assumed by the airline for loss of or damage to these items.

*Please note that all baggage fees are at your own expense.

Q. What items can I carry on?

 Due to potential security issues on flights, the Transportation Security Administration has updated its aviation security measures. For the latest information regarding what to bring, what to leave at home, and what to generally expect while traveling, please visit the Transportation Security Administration website at http://www.tsa.gov/.

Q. How do customs procedures work at the Puerto Vallarta International Airport?

 Upon arrival at the ​Puerto Vallarta International Airport, you will pass through immigration and present the Mexican immigration agent your immigration form (tourist card) and your passport. You will then claim your luggage and proceed through customs to declare any goods. You will press a button on a light resembling a traffic signal. A green light means that your bags will pass through without inspection, a red light means that your bags will be randomly inspected.

Since most commercial airlines no longer hand out immigration forms (tourist cards) on the plane, we highly recommend you fill out your form online before you depart for Mexico as this will help expedite your entry. If you do not fill out your immigration form ahead of time, you will have to wait in line at the airport to fill out your form.

You can fill out your immigration form up to 30 days before you depart for Mexico using the online registration process at https://www.mexicotouristcard.com/. All you need is your passport, flight information, address or name of the hotel where you are staying, and a printer to print your Official Entry Tourist Card. When you arrive in Mexico you will need to present your printed tourist card and your passport. The immigration officer will keep the Entry Part of your form and he/she will stamp the Exit Part of the form which you will keep while in Mexico. When you are checking in for your flight back home, you will present the Exit Part of your form along with your passport.

Q. Is there a tourist tax for Puerto Vallarta?

 Yes - all international visitors to Puerto Vallarta must pay a new tourist tax effective April 1, 2021. The new fee called Visitax will cost 224 pesos (approx $15 USD) per visitor and must be paid before boarding your departure flight. You can pay this online at https://www.visitax.gob.mx/sitio/ or when you arrive at the airport for your departing flight (currently cash only).

Q. What is the weather like in Puerto Vallarta?

 May is the last month of spring and a tropical month in Puerto Vallarta in Mexico and so remains a popular time to visit. Puerto Vallarta continues to enjoy pleasant and rather tropical weather throughout May. The average temperature is 81°F made up of lows of 67°F and highs of a hot 95°F so be sure to take precautions in the sun. The daily hours of sunshine are also slightly higher with 13 hours per day, so getting a tan is pretty much guaranteed. The Sea temperature average is a very warm 81°F by this point in the year and will remain this warm until December.

Q. What should I pack?

 Shorts, T-shirts, and sandals are suitable for men, while shorts, skirts, tank tops, T-shirts and sandals are ideal for women. Temperatures can be lower than normal in the evenings so it is always a good idea to pack a warmer outfit, such as jeans and long-sleeved T-shirt or sweater, just in case.

Dress Clothing
Your daily clothing is sufficient for casual restaurants, but you'll need dress clothing for the more formal restaurants. Slacks and dress shirts are acceptable for men, while slacks, skirts, blouses, and dresses are suitable for women.

Beaches and Excursions
As you plan your vacation, research the destinations in and around Puerto Vallarta that you might consider visiting on a day trip. The area is home to several ecoadventures, such Los Arcos Marine Park, Botanical Gardens, El Salado Estuary, and the Palo Maria Waterfall which offer highlights including swimming and snorkeling with fish. Ensure you have an extra bathing suit, sandals or water shoes and plenty of sunscreen for going on an ecoadventure.

General Items
The list of general items you pack should range from those that are essential to those that will help you enjoy your visit. Pack your toothbrush, toothpaste, hair products, makeup, and other accessories, and if you get ill easily when traveling, take some medication that will help with an upset stomach and other common travelers' ailments. To help record the memories of your trip, pack a camera and some spare batteries. Remember to pack your passport and information about your visit.

Q. Can I drink the water?

 It is recommended that you do not drink tap water in Mexico. Most locals in Mexico do not drink water from their tap and prefer to drink bottled water. Bottled water will be provided in each guest room for your use.

 

Q. What is the electrical voltage in Mexico?

 Electric current throughout Mexico is conformed to 110 volts, 60 cycles. It is the same type used in the United States and Canada.

Q. What if I have a special health concern?

 If you have any health concerns that may require special attention, please contact us prior to departure. Passengers requiring prescription medications are advised to keep them in their carry-on luggage. While we don't require information about the extent of your health concern or disability, the more information you can share with us about your specific needs, the better we are able to assist you.