Name
Breaking Through Barriers to 5-Star Service!
Description
This course is to help every team member recognize and break through the barriers that prevent exceptional patient care and service. The goal is to move beyond simply providing eye care and create a "WOW" experience that doesn't just meet patient expectations it exceeds them!
Speakers
Sharon Carter
Presentation Authors
Sharon Carter, ECOC
Date & Time
Sunday, March 7, 2027, 8:00 AM - 9:00 AM