Chelsea Burnette is a member of the pawn industry with over a decade of experience, having begun her career in 2013. Throughout her tenure, Chelsea has cultivated a deep understanding of the intricacies of the pawn business ranging from customer relations and regulatory compliance to market trends. Her expertise has been instrumental in modernizing operations and innovating practices that have enhanced customer satisfaction and operational efficiency within her organization.
Throughout the past year, Chelsea has assisted other pawn companies with training in new software systems, compliance with local, state, and federal regulations, and implementing new ways to generate revenue. Chelsea recently spoke at an ATF hearing, providing valuable insights which contributed to that store retaining their Federal Firearms License.
Chelsea is a passionate advocate for the positive impact of the pawn industry in local communities. She actively promotes how pawnshops provide accessible financial services and support to individuals in need, highlighting their role in local economies and community development.
Chelsea regularly participates in industry conferences and focus groups. She believes continued education and training is paramount to being a successful pawnbroker!