Name
Level Up: Fixing the Communication Systems Frustrating Your Families
Date & Time
Friday, November 13, 2026, 9:00 AM - 9:45 AM
Adam Sertich
Description

Your families are trying to reach your district. Too often, your systems are making that harder than it should be.


A parent needs an attendance answer. A new family needs enrollment information. Another just needs to know who to call. Too often, families hit phone trees, outdated pages, and unanswered inboxes, then stop trying.


For superintendents, that is not just a communications issue. It affects trust, attendance, enrollment, and the overall experience families have with your district.


This session gives district leaders a direct look at where family communication breaks down and why those breakdowns carry real consequences for funding, absenteeism, community trust, and staff capacity. More importantly, it offers a practical path forward. You will explore how leading districts are moving beyond fragmented, one-way communication and building systems that make it easier for families to get answers, stay connected, and feel supported.


You will leave with a clearer understanding of where your current communication systems create friction, how better two-way communication can surface problems earlier, and what specific changes you can make before the next school year to create a district that is easier to trust, easier to navigate, and easier to choose.

Location Name
Crowne Hotel- Victoria Station B
Full Address
Crowne Plaza Indianapolis
123 W Louisiana St
Indianapolis, IN 46225
United States
Level
Intermediate
Tags
Leadership, Technical